About us

We aspire to be Canada's most trusted shipping address by providing convenient
and secure parcel experiences for customers and partners.

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Committed

We’re committed to our vision of being accountable for delivering amazing customer and associate experiences every day. Acting like owners is in our DNA.

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Innovative

We’re trailblazers. We’re entrepreneurs with a bias for action and constantly seek new ways to improve our service offering for customers.

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Inclusive

We’re inclusive and value the diversity of our associates, partners and the communities we serve.

Our story

It all started with a simple idea: to make shipping and pickup as easy as possible for our customers. Inspired by the need for a convenient alternative to traditional delivery methods, our founders set out to create a solution that streamlines the process and provides unparalleled convenience.

Since then, Penguin Pickup has grown from a small startup to a leading player in the out-of-home delivery space. We've expanded our network of collection points, forged strategic partnerships with top couriers and continuously innovate to meet our customers’ evolving needs.

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2014

First Penguin Pickup opens in Ontario

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2015

Strategic partnership with the UPS Store Canada formed

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2017

Partnerships grow with FedEx, DHL and Walmart

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2018

Penguin Pickup expands into Quebec and partners with IKEA

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2020

Over 1 million packages delivered

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2022

Penguin Pickup expands into British Columbia and launches subscription service 'Get It'

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Meet the team

a photograph of Mitchell Goldhar

Mitchell Goldhar

Founder/Owner

Mitch founded real estate firm SmartCentres in the early 1990s, developing more than 265 shopping centers. He also owns various developments across Canada through his private company, Penguin Investments, including Penguin Pickup.

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Bradley Baker

President

Brad has held many senior leadership roles in his career, during which he has established and implemented many customer-focused strategies. Throughout his near-20-year tenure with Walmart, he developed an extensive understanding of operations and merchandising.

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Jack Angelides

Managing Director

Jack has held senior management positions in a variety of industries including the finance and sports sectors, including previously heading the legal departments at retail and commercial companies, and later investment banks.

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Alexander Hong

Director of Finance

Alex has held senior finance roles in various functions including strategic finance, valuations, and accounting. Throughout his career, he has advised clients from a wide variety of industries including, but not limited to, technology, retail, financial institutions and manufacturing.

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Axel Fischer

Head of Strategic Growth and Operations

Axel leads teams in the fast-paced world of retail and logistics, where he blends tech smarts with a passion for all things efficient and sustainable. Before this, he founded a startup aimed at empowering SMEs with innovative solutions. His mission? To push logistics beyond its limits, one innovative solution at a time. Let's make logistics sustainable and efficient together!

a photograph of Jaskaran Sehgal

Jaskaran Sehgal

Senior Product Manager

Jaskaran brings a wealth of experience in product development, IT, and data analytics. He oversees all digital products at Penguin Pickup. His strategic approach drives innovation, enhancing user experience and meeting customer needs.

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Anna Antonov

Senior Manager of Network Development

As Senior Director of Network Development, Anna oversees PenguinPickUp’s diverse portfolio of multiple format locations across Canada and provides strategic direction for our dynamic network development. Beginning her career at PenguinPickUp in 2016, Anna has been involved in nearly all aspects of company’s growth and has held various roles including business development, program management and real estate management.

If you are on the right side of change and you pull it off, you will have lived through something extraordinary.”

Mitch Goldhar, Founder/Owner, Penguin Pickup

Work with us

At Penguin Pickup, we're always looking for talented individuals passionate about revolutionizing the last-mile logistics experience. Whether you're interested in joining our dynamic team at our headquarters or becoming a part of our growing network of Penguin Pickup locations, we'd love to hear from you. Check out our current job openings and explore exciting opportunities to collaborate with us in bringing convenience and innovation to our customers.

Comprehensive health and wellness benefits

Group benefits

Professional development opportunities 

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The subscription that delivers,
even when you're not home

Bid farewell to delivery anxiety with our subscription service. Your parcels stay safe with us, avoiding porch pirates and delivery drama. It's like a spa day for your packages — minus the cucumbers.