About us
We aspire to be Canada's most trusted shipping address by providing convenient
and secure parcel experiences for customers and partners.
Committed
We’re committed to our vision of being accountable for delivering amazing customer and associate experiences every day. Acting like owners is in our DNA.
Innovative
We’re trailblazers. We’re entrepreneurs with a bias for action and constantly seek new ways to improve our service offering for customers.
Inclusive
We’re inclusive and value the diversity of our associates, partners and the communities we serve.
Our story
It all started with a simple idea: to make shipping and pickup as easy as possible for our customers. Inspired by the need for a convenient alternative to traditional delivery methods, our founders set out to create a solution that streamlines the process and provides unparalleled convenience.
Since then, Penguin Pickup has grown from a small startup to a leading player in the out-of-home delivery space. We've expanded our network of collection points, forged strategic partnerships with top couriers and continuously innovate to meet our customers’ evolving needs.
2014
First Penguin Pickup opens in Ontario
2015
Strategic partnership with the UPS Store Canada formed
2017
Partnerships grow with FedEx, DHL and Walmart
2018
Penguin Pickup expands into Quebec and partners with IKEA
2020
Over 1 million packages delivered
2022
Penguin Pickup expands into British Columbia and launches subscription service 'Get It'
Meet the team
Director of Finance
Alex has held senior finance roles in various functions including strategic finance, valuations, and accounting. Throughout his career, he has advised clients from a wide variety of industries including, but not limited to, technology, retail, financial institutions and manufacturing.
Head of Strategic Growth and Operations
Axel leads teams in the fast-paced world of retail and logistics, where he blends tech smarts with a passion for all things efficient and sustainable. Before this, he founded a startup aimed at empowering SMEs with innovative solutions. His mission? To push logistics beyond its limits, one innovative solution at a time. Let's make logistics sustainable and efficient together!
Senior Manager of Network Development
As Senior Director of Network Development, Anna oversees PenguinPickUp’s diverse portfolio of multiple format locations across Canada and provides strategic direction for our dynamic network development. Beginning her career at PenguinPickUp in 2016, Anna has been involved in nearly all aspects of company’s growth and has held various roles including business development, program management and real estate management.
If you are on the right side of change and you pull it off, you will have lived through something extraordinary.”
Mitch Goldhar, Founder/Owner, Penguin Pickup
Work with us
At Penguin Pickup, we're always looking for talented individuals passionate about revolutionizing the last-mile logistics experience. Whether you're interested in joining our dynamic team at our headquarters or becoming a part of our growing network of Penguin Pickup locations, we'd love to hear from you. Check out our current job openings and explore exciting opportunities to collaborate with us in bringing convenience and innovation to our customers.
Comprehensive health and wellness benefits
Group benefits
Professional development opportunities
The subscription that delivers,
even when you're not home
Bid farewell to delivery anxiety with our subscription service. Your parcels stay safe with us, avoiding porch pirates and delivery drama. It's like a spa day for your packages — minus the cucumbers.