Trusted by leading brands and thousands of Canadians

Secure and convenient locations to collect, ship and return your packages.

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penguin-pickup___values-icon__document Flexible subscription tiers
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penguin-pickup___values-icon__pin Growing number of locations

The subscription that delivers,
even when you're not home

Bid farewell to delivery anxiety with our subscription service. Your parcels stay safe with us, avoiding
porch pirates and delivery drama. It's like a spa day for your packages — minus the cucumbers.

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No missed deliveries

‘Sorry, we missed you' is so last season. Enjoy the peace of mind of never missing a delivery again. Sounds nice, doesn't it?

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Growing number of locations

Enjoy the convenience of having a growing network of PenguinPickUp locations close to where you live

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Flexible subscription tiers

From the occasional item to lots of things all the time. Flexible pricing tiers available that fit your lifestyle - even for those late night shopping sprees.

How subscription works

1.

Sign up and get your Account Number

2.

Use a Penguin Pickup location as your ship-to address and add your Account Number

3.

Get your notified when your package is ready

4.

Pick up at your convenience

Door tag dilemma?

If you're here because you received a door tag from a courier, it means you were part of the millions of Canadians who've experienced the frustration of a failed home delivery attempt.

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We've teamed up with couriers to streamline the process of delivery re-attempts. Instead of making that extra trip to the post office or rearranging your schedule for another delivery attempt, couriers can redirect your package to a nearby PenguinPickUp location. It's that easy! This solution makes your life simpler and contributes to a more sustainable delivery process for couriers.

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We've teamed up with couriers to streamline the process of delivery re-attempts. Instead of making that extra trip to the post office or rearranging your schedule for another delivery attempt, couriers can redirect your package to a nearby PenguinPickUp location. It's that easy! This solution makes your life simpler and contributes to a more sustainable delivery process for couriers.

Returns, simplified

No more running around town. We've partnered with several couriers to ensure your returns journey is a one-stop affair. Just drop your returns at a Penguin Pickup location, and we'll take care of the rest.

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5500000 and growing

Canadians living near our locations

Ship with confidence

We're also your go-to destination for sending packages across town or around the globe. We offer shipping rates from multiple courier partners, so you can confidently ship with ease.

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Hear from our clients

We greatly value Penguin Pickup's innovative mindset, which consistently fosters forward-thinking solutions and drives collaborative efforts, making them an exceptional partner”

DHL Express Canada , Retail Sales & Strategy

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Hear from our clients

Our partnership with Penguin Pickup has helped to grow our access points for Canadians, and enables a one-stop solution for returns, shipping and pickup's.”

Purolator, National Retail Operations

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Hear from our clients

Penguin Pickup is integral to our strategic operations, enabling us to maintain competitiveness in the industry while providing a beloved solution that resonates with our customers”

German Auto Parts , Vito Michielli

Trusted by world-class brands

Download the app

Experience convenience at your fingertips with the Penguin Pickup app. It's the best way to access our trusted service, offering simplicity and safety with every use.

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